FAQ's
When should I receive my order?
We estimate a 7-12 day turnaround time within the U.S. from when you place your order to when it arrives. For international orders, processing times are the same, but delivery may take longer depending on your location.
You’ll receive tracking information once your order ships with more details.
What if my print or frame was damaged in transit?
Reach out to us info@parxdesign.com and we’ll send you a replacement free of charge.
What is your return policy?
No BS, 100% satisfaction guarantee. We want every one of our customers to be completely satisfied with their purchase. If for whatever reason you’re not, reach out and we’ll make it right.
Do you ship internationally?
Yes, we offer international shipping, but additional shipping and customs fees may apply depending on your location.
International orders delivery times vary based on destination and local carriers.
Do you have a trade program?
We work with trade partners across design, hospitality, retail, and golf-related spaces. If you're interested in bulk pricing or commercial collaboration, we’d love to connect - reach us at info@parxdesign.com.
Do you work with artists?
We're passionate about celebrating artistic talent and sharing exceptional creations with the world. Alongside our own in-house designs, we collaborate with gifted artists, illustrators, and photographers to bring fresh perspectives to our collections. If you’re an artist who feels your work aligns with our vision, we’d love to connect! Send us a note at partnerships@parxdesign.com, and we’ll gladly share more details about our partnership program.
Other questions?
Contact us at info@parxdesign.com and we’ll respond as quickly as possible - always within the same business day.